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Docs To-dos & Issues

Track issues

Report problems where they sit on the map, rank them by priority, and resolve them into permanent history.

An issue flags a problem on the map. It stays open until someone fixes the problem and marks it resolved.

Where issues come from

You report an issue on whatever is broken:

The Issues panel

Each section’s Issues tool opens its own panel: “Irrigation Issues”, “Drainage Issues”, “Bunker Issues”, or “Handbook Issues”. Every open issue sits in one priority list with a rank badge on each card (“#1” is next up). The order you set syncs between web and mobile.

Drag cards into order; the panel says “Prioritize by dragging”. Reordering is for Owners and Management; everyone else gets “Prioritizing is not available for your permission type.”

In Irrigation and Drainage, tap an issue’s #N badge. The “Set priority” modal opens (“#1 is the highest priority.”): type the new position and tap Save. In Home and Bunkers, bump cards with the chevrons (“Move issue up/down”). On mobile, Tech Staff can reorder along with Owners and Management.

What the chips mean

  • An avatar with “I’m on it” or a “To-do linked” chip on web, or “In Progress” on mobile, means exactly one thing: a to-do is linked to this issue. Nobody sets a status by hand. Assign a to-do and the chip appears on its own.
  • “No to-do” means it’s unclaimed. Hover the card for Make To-Do (web) or tap Assign To-Do (mobile) to assign one. The steps are in Assign and work to-dos.

See it on the map

Click an issue card on web and the map flies to its item with the Issue tab open. On mobile, tap View on map. Mobile even switches sections for you (a bunker issue jumps you to Bunkers); web stays in the section you’re already in.

Resolve an issue

Resolving happens on the item, not in the panel. For section items, open the item’s Issue tab. It shows “Current Issue:” with the type and “Posted by” whoever reported it. When the work is done, choose Issue Solved. The log records “Issue resolved”, any linked to-do completes itself, and the issue leaves the live lists.

Home-map issues ask for a note first:

  1. Open the issue and click Issue resolved.

  2. Write the “Resolution note”: “Describe what was done, materials used, or remaining follow-ups.” Add photos if you have them.

  3. Click Save resolution. The issue gets its green “Resolved” pill and any linked to-dos are marked done.

  1. Tap Solve Issue. The “Solve this issue” sheet opens.

  2. Fill in “Resolution details” (“Describe what was done, materials used, or follow-ups.”) and attach up to 6 photos.

  3. Tap Save Resolution. You’ll see “Issue Resolved”: “Saved to the club history.”

Resolved is final

A resolved issue archives to History on its own and leaves every live list. There’s no reopen and no undo, on either platform. If the problem comes back, report a fresh issue.

If something’s not working

An empty issues list just means nothing is open. If you can’t create or resolve an issue, it’s almost always your permission level: Staff flag problems to a manager rather than opening issues themselves, and reordering the priority list is for Owners and Management (plus Tech Staff on mobile). For anything else, email us at support@turfile.com.