Effective Date: January 24, 2026

Turfile Technologies Inc. (“Turfile,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use the Turfile web platform and the Turfile mobile companion application (collectively, the “Service”).

This policy applies to all users of Turfile.

1. Information We Collect

Account Information

When you create or access a Turfile account, we collect information necessary to identify and authenticate you, including your name, email address, login credentials, and organizational affiliation.

Property and Operational Data

Turfile is a map-based operational system. As part of using the Service, you may create, upload, or manage data relating to your golf course, including but not limited to:

• Asset locations and infrastructure data

• Irrigation system data

• Inspection schedules and records

• Issue logs and annotations

• Property boundaries and spatial layers

• Uploaded images, videos, or documents

This data is stored securely to provide mapping, tracking, and operational functionality.

Location Data (Mobile Application)

If you grant permission, the Turfile mobile application may collect your device’s precise location. Location data is used solely to support map positioning, navigation within the property, and field-based workflows.

Location access is optional and may be disabled through your device settings at any time.

Turfile does not use location data for advertising purposes.

Usage Information

We may collect limited technical information necessary to maintain and improve the Service, such as device type, operating system, app version, log data, and crash diagnostics.

Billing Metadata

Turfile collects subscription-related metadata such as plan type and billing status. Payment card details and financial account information are processed by third-party payment providers and are not stored by Turfile.

2. How We Use Information

We use information to:

• Provide and operate the Service

• Authenticate users and maintain account security

• Render geospatial maps and infrastructure data

• Synchronize mobile and web updates

• Store uploaded media and documentation

• Improve platform performance and reliability

• Respond to support requests

• Comply with legal obligations

We do not sell personal information.

We do not use personal data for behavioral advertising.

3. Sharing of Information

We may share information with trusted third-party service providers that support the operation of Turfile, including:

• Cloud infrastructure and hosting providers

• Mapping and geospatial service providers

• Payment processors

• Analytics or diagnostic providers

These providers are contractually obligated to process data only as necessary to provide services to Turfile.

We may also disclose information if required by law or in good faith belief that such action is necessary to protect the rights, property, or safety of Turfile, our users, or the public.

4. Data Security

Turfile implements reasonable technical and organizational safeguards to protect information against unauthorized access, alteration, disclosure, or destruction. These measures include secure cloud hosting environments, access controls, and authentication protocols.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information and operational data for as long as necessary to provide the Service, fulfill contractual obligations, comply with legal requirements, resolve disputes, and enforce agreements.

Upon account termination, we may delete or anonymize personal information in accordance with applicable laws and internal data retention policies.

6. International Data Transfers

Turfile operates in Canada and may use service providers located in other jurisdictions, including the United States. By using the Service, you acknowledge that your information may be transferred to and processed in countries outside your jurisdiction of residence.

7. Your Rights and Choices

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also request information about how your data is processed.

Requests may be submitted to privacy@turfile.com.

Location access may be managed through your device settings.

8. Children’s Privacy

The Service is intended for professional use by adults and is not directed to individuals under the age of 13. Turfile does not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Service after changes are posted constitutes acceptance of the revised policy.

10. Contact Information

Turfile Technologies Inc.
legal@turfile.com
https://www.turfile.com/support